Every investigation begins with a free 30-minute consultation. This is not a sales call. Its purpose is to establish what is already known, what questions the client wants answered, and whether the available evidence makes those questions researchable.
For clients in the East Midlands, this consultation can take place in the client's home. Meeting in person allows Gary to examine original documents, photographs, and family objects that the client may not have thought to mention. Physical evidence of this kind has resolved questions that documentary research alone could not.
At the end of the consultation, a clear scope of work is agreed. This covers the research objectives, the likely record sets to be searched, the time required, and the fixed-price fee. There are no hourly rates and no open-ended commitments.